Crisis Management Training
Corporate crises are rare but when they strike can have profound consequences. Our crisis management courses and workshops teach proven crisis management skills and decision-making procedures. Don’t put your corporate reputation in jeopardy. Use our training workshops to learn from a crisis before it happens.
With over 15 years experience working with leading organisations, Crisis Solutions has developed a capability benchmark which we call the ACID Test.
These four capabilities, Activation, Communication, Information-Management and Decision-making, are the key components to any organisation’s response to a crisis.
We have workshops and e-learning packages focussing on improving these key capabilities in crisis management teams. We can even deliver our training remotely anywhere in the world, removing the need to travel.
We have an e-learning primer ‘Crisis Awareness’ and for those with more experience and who might sit on a Crisis Management Team: ‘Responding to a Crisis’. Both courses come to you free of charge. Just sign up, log in and off you go. No charge. No commitment.
Media Crisis Training and crisis communications Planning
Concerned you might have to face the press in the wake of a crisis? We offer crisis communications planning and media training delivered by our award-winning communication advisers who have helped many executives develop the techniques and the confidence required to face the media.
A reputation built over many years can be shredded in minutes by a bad or inappropriate media performance. Don’t think you can wing it on the day, get up to speed with current media thinking and represent your company with confidence in the most trying of circumstances.
Prior to the training we work with you to draft news stories that involve your organisation and on which interviews will be based. Typically, one will centre on a cyber-attack or data-breach and will likely involve the loss of client data and potentially a ransom demand. The other scenario may concern a fire or denial of access to your offices or may feature allegations of unethical behaviour.
It is understood that senior executives are extremely busy, so we aim to take up as little of their time as possible and get participants in front of the camera as quickly as possible.
Crisis Management Plans
Whether its because of a regulatory requirement, or stakeholder expectations, you need crisis plans. Our approach to crisis management plans is that they should be clear and concise - and they should work. We don’t believe in massive big documents gathering dust on the shelf.
We have written crisis management plans for some of the biggest organisations in the world. Speak to us about how we can help.
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