Crisis Solutions is Europe’s leading crisis simulation company. Our core job is helping clients become crisis ready, by providing world-class simulations, tests, training and plans. If clients do get in trouble we help them navigate their way out. We’ve been doing this since 2000.
Our clients include governments and high profile global corporations who expect us to provide crisis management approaches that match twenty-first century requirements. This includes harnessing cutting-edge technology.
At Crisis Solutions, we host a number of events throughout the year that are aimed at senior business continuity, risk and crisis management executives.
Jim Preen is joined from the United States by Rob Burton Managing Director of PreparedEx. Jim will be posing questions to Rob to better understand how US crisis management differs from that in the UK and what we can learn from the American experience.
Rob is a Principal at PreparedEx where he manages a team of crisis preparedness professionals and has over 20 years’ experience preparing for and responding to emergencies. He designs, implements and evaluates crisis, security and business continuity management programs. During his career Rob worked for the US State Department’s Anti-Terrorism Assistance Program, as a crisis management consultant in Pakistan and Afghanistan where he negotiated with the UN and Pashtun tribal warlords. He served with distinction in the British Army and was awarded a Queen’s Commendation for Bravery.
Jim is head of media at Crisis Solutions where he plans and delivers crisis simulation exercises, writes crisis comms plans and provides media training. He is a former journalist who worked for many years at US ABC News. He covered the Concorde crash in Paris, the Bosnian war and the first Gulf war. During his time at ABC he won two Emmy awards.
Due to the nature of our work, some clients like to remain anonymous, however we cover a myriad of industries and sectors, which provide us with a wealth of knowledge and experience.
Our organisation wasn’t negatively impacted by WannaCry, but I feel strongly that our ability to respond to the threat was improved thanks to the crisis simulation we ran earlier this year with Crisis Solutions. We were faced with many of the same questions: Do we isolate locations? Do we post notices at all entrances? How do we communicate to associates? Do we have prepared statements for the media?
“One of the best training sessions I have attended in 30 years of banking. Very engaging.”
“We continually benchmark the consultancy space around simulations and have yet to find anyone that compares with the type of service that Crisis Solutions bring to the table.”
“Thanks so much for all your help at my management development group last week. I’ve received so much positive feedback. Really well done.”
“Many thanks for the training yesterday. It was extremely useful and tremendously enjoyable.”
“It was a great session: well organized, substantive, and engaging. I wouldn’t have changed anything. I look forward to the report and to next steps.”
The exercises were brilliant – not only in terms of getting groups of people to work together but it really thrashed through the individual differences in how people manage in a crisis.