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Drones: The micro menace

Drones have now disrupted flights at both Gatwick and Heathrow airport. At Heathrow the disruption lasted just a few hours; at Gatwick it was far more serious where tens of thousands of passengers saw their flights cancelled or delayed. Drones are the new micro menace. In both instances the military were deployed and now the […]

NHS unprepared for cyber-strike

An independent investigation into the WannaCry cyber-attack makes uncomfortable reading for the NHS. The National Audit Office (NAO) report castigates the health service for being unprepared for what the NAO calls a relatively unsophisticated attack, which “could have been prevented by the NHS following basic IT security best practice.” It also highlights fundamental crisis management flaws. […]

UK government demands online extremism crackdown

Amber Rudd, the UK Home Secretary, has held talks with representatives of four of the major tech companies; Google, Microsoft, Facebook and Twitter in an effort to curb online extremism. This follows the terror attack in Westminster where Khalid Masood killed four members of the public and was himself shot dead by police. Online extremism […]

Weaponising misinformation

Michael Fallon warns of Russia ‘weaponising misinformation’ In a speech last week Michael Fallon, the Defence Secretary warned that Russia was ‘weaponising misinformation’ which is a telling phrase. We’re all aware that Russia carries out sustained cyber-attacks against the west. Unfortunately for Mr Fallon, on the same day a committee of MPs, The Public Accounts […]

Trump’s thumbs

Richard Levick, CEO of Levick a US public relations firm, recently said: “For the first time since the whole internet revolution began, from the questions they (business leaders) have and from the look in their eyes, you can see the realisation that they’re facing a level of institutional, enterprise threat which obviates their whole crisis […]

The Great Fire (Wall)

National Cyber Crime Security Centre The National Cyber Crime Security Centre (NCSC) opened for business this Monday. Its job is to protect government and business from the ever growing threat of cyber-attacks. It’s based in Victoria in central London and the person in charge of the 700 staff is Ciaran Martin formally cyber-boss at GCHQ. […]

Brexit and the Strategic Intent

If you are a regular reader of these blogs or worked with Crisis Solutions, you will almost certainly have come across our construct: The Strategic Intent. The Strategic Intent It’s one of the most important crisis management techniques we teach. Used correctly, the Strategic Intent helps identify what a good outcome from a crisis might […]

Planning for Brexit

Planning for Brexit At Crisis Solutions we don’t have an opinion on whether the UK should remain in the EU or leave; we don’t do politics. What we do is crisis planning. The leave side doesn’t have a crushing majority in the polls but a potential upheaval is certainly possible, so it would make sense […]

Battle of the giants: Apple V FBI

Battle of the giants:  Apple V FBI A US federal magistrate has ordered Apple to help the Federal Bureau of Investigation (FBI) unlock the iPhone belonging to one of the couple involved in last year’s San Bernardino terror assault. During the incident Syed Farook, and his wife Tashfeen Malik shot and killed 14 people. The […]

Starbucks and the hijacked app!

Nobody likes paying tax – that goes for you, me and some slightly bigger players such as Starbucks. According to HMRC last year Starbucks enjoyed revenues of £398m, but paid not a penny in tax. The reason being that corporation tax is levied on profits not sales, and of course clever accountants are adept at […]