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Cyber

Is your business crisis ready?

Crises come in many forms. Some are self-inflicted: the doctor being forcibly removed from the United Airlines plane springs to mind. A crisis might be a bolt from the blue: perhaps a cyber-attack. Or social media trolls amplify a piece of misinformation and suddenly there’s a witch-hunt against your company. So is your business crisis ready? […]

Generic plans, specific playbooks and asymmetric attacks

At the heart of crisis management and business continuity there’s always a push and pull between planning for specific and nonspecific threats. The essence of a sound business continuity plan is its ability to counter threats of almost any nature. At their heart BC plans are typically generic and don’t seek to ameliorate a particular […]

Cyber-crime: The ever-changing threat

In quick succession, Facebook, the UK Conservative Party and British Airways have suffered aggressive cyber-attacks. Facebook saw 50 million user accounts affected with attackers able to takeover users’ accounts. The Tory Party suffered embarrassment when their official conference mobile phone app made the private data of senior party members accessible to anyone able to second […]

TSB Boss forced to quit in wake of IT meltdown

At Crisis Solutions, much of our work is with the financial sector and there is little that banks fear more than IT failure or data-breaches. These now form the basis for many of our crisis simulation exercises. As Head of Media at Crisis Solutions I’m responsible for writing and producing the simulated news clips shown […]

Facebook CEO Mark Zuckerberg finally breaks cover

Following the data breach allegations involving Cambridge Analytica, Facebook started haemorrhaging money like a drunk punter at the races. At one point $50 billion was knocked off the company’s market capitalisation. The CEO Mark Zuckerberg chose to go to ground and say nothing and was roundly criticised for doing so. However last night the Zuck […]

Where the hell is Mark Zuckerberg?

Facebook is in serious trouble with its stock tumbling. The company recently lost more than $50 billion in market value as a result of revelations that British company Cambridge Analytica harvested data from 50 million Facebook users without their permission. Facebook says this does not constitute a data breach and both companies deny breaking the […]

The Global Risks Report – Future Shocks

As the great and the good and the financially well upholstered meet and greet in Davos it’s worth taking a look at the World Economic Forum’s Global Risks Report. It may seem unlikely but this document, typically as dry as the Sahara, really does contain some radical thinking. If you just read the executive summary, its […]

Bitcoin no longer favoured by cyber-criminals

Are cyber-criminals falling out of love with the original crypto-currency? It’s not giving away a huge corporate secret to say that most of the crisis simulations we currently run are cyber related. Many of our clients are banks and insurance companies and just mentioning the words cyber-attack is enough to bring executives out in a […]

NHS unprepared for cyber-strike

An independent investigation into the WannaCry cyber-attack makes uncomfortable reading for the NHS. The National Audit Office (NAO) report castigates the health service for being unprepared for what the NAO calls a relatively unsophisticated attack, which “could have been prevented by the NHS following basic IT security best practice.” It also highlights fundamental crisis management flaws. […]

Crisis communication during a cyber-attack

During an incident or crisis, the nightmare scenario for a comms team is not having the full facts and impacts to hand. Not knowing the full extent of a crisis will see comms forever playing catch-up with the media and unable to get on the front foot. Step up a cyber-attack, an almost perfect definition […]