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Banking & financial services

Generic plans, specific playbooks and asymmetric attacks

At the heart of crisis management and business continuity there’s always a push and pull between planning for specific and nonspecific threats. The essence of a sound business continuity plan is its ability to counter threats of almost any nature. At their heart BC plans are typically generic and don’t seek to ameliorate a particular […]

The Global Risks Report – Future Shocks

As the great and the good and the financially well upholstered meet and greet in Davos it’s worth taking a look at the World Economic Forum’s Global Risks Report. It may seem unlikely but this document, typically as dry as the Sahara, really does contain some radical thinking. If you just read the executive summary, its […]

Crisis exercises and crisis simulations

Why crisis exercises work and why you need to run a crisis simulation once a year Anyone working at an organisation that has suffered a crisis will remember the moment they discovered the light at the end of the tunnel wasn’t a beacon guiding them to corporate success but rather an oncoming express train with […]

2017: scanning the risk horizon

As we start a new year it would be wise for those of us in business continuity and crisis management to look ahead and, if not predict then at least prepare, for what might jump out of the shadows at us in 2017. The most recent government risk register was compiled way back in 2015 […]

Convergence and the future of crisis management

This is an edited transcript of a talk given by Jim Preen, head of media at Crisis Solutions, to the BCI World Conference in London about convergence and the future of crisis management. First, I want to consider the cyber security threats we now face and then look at how business continuity and crisis management […]

Crisis management failure at Bank of England

On March 25, 2014 the Bank of England’s interbank payments system was halted for around ten hours. The shutdown effectively froze almost £300bn worth of payments, which was everything running through CHAPS that day. This ranged from foreign exchange dealing to transferring money for house sales. A report said it showed the central bank was […]