CRISIS RESPONSE: The ACID Test and The ROAD Test
ACID Test Mounting a successful crisis response. At Crisis Solutions, we utilise a benchmark called The Acid Test. We believe there are four vital capabilities needed to mount a successful crisis response. These capabilities are: Activation, Communication, Information Management and Decision Making. Here is an...
NHS unprepared for cyber-strike
An independent investigation into the WannaCry cyber-attack makes uncomfortable reading for the NHS. The National Audit Office (NAO) report castigates the health service for...
Crisis communication during a cyber-attack
During an incident or crisis, the nightmare scenario for a comms team is not having the full facts and impacts to hand. Not knowing...