Getting your message across with a crisis grid
In a crisis will your messages reach their intended audiences? How do you get your comms to cut through? You need a crisis grid. There is no such thing as an automated response to a crisis. Successful crisis handling is a combination of the...
Tough times for UK bosses
These are tough times for UK Chief Executives if you believe a recent report from KPMG. Blame political uncertainty, Brexit or the unremitting terror...
British Airways: Reputation meltdown
British Airways has just suffered a torrid bank holiday weekend with all flights cancelled and thousands of disgruntled passengers making their anger felt on...