Effective media management in a crisis

When a crisis happens you need more than a business continuity plan - you have to be able to respond quickly to the media. And that needs a media crisis plan.

This will answer questions such as:

Who drafts media releases during a crisis?
Who has to sign them off?
Do you have pre-prepared ‘holding statements’?

We know what we are talking about - we wrote the British Standard book “Communication Strategies - write your incident communication plan now”.

The book demonstrates how to implement and deploy a thorough crisis communications strategy.

Click on the graphic and order it from the British Standards Institute.

Some incidents are inflamed by the media, and inept communications only make things worse.